Subprocessors | Airis
Last Updated: May 13, 2026
Current subprocessors
This list is based on providers currently used or configured in the Airis codebase and public site. It will be updated as the service changes.
| Provider | Purpose | Data involved | Location/transfer notes |
|---|---|---|---|
| Google Cloud / Google App Engine / Cloud Run / Cloud SQL | Hosting, application runtime, database and infrastructure operations. | Account, caller/job, portal, logs and operational data hosted by Airis. | Cloud region and transfer safeguards depend on Airis deployment/account configuration. |
| Twilio | Telephony, voice call handling and SMS/operator notification where enabled. | Caller phone numbers, call metadata, call audio/transcription payloads where applicable, SMS content and provider IDs. | Twilio group and telecommunications providers may process data internationally under Twilio's data protection terms. |
| OpenAI | AI voice/conversation, extraction and summary generation. | Call transcript/audio context, intake fields, job descriptions, caller details included in prompts/outputs and AI-generated summaries. | Processing locations and safeguards are governed by OpenAI business/API terms and subprocessors documentation. |
| SMTP/email provider configured by Airis | Passwordless login emails and operational email delivery when SMTP is enabled. | Email address, magic login URL and email delivery metadata. | Exact provider to be confirmed from production configuration. |
| Google Maps / Geocoding API | Location resolution for Eircodes/addresses when location resolution is enabled. | Eircode/address input, matched address snapshot, coordinates, map/navigation URLs and provider place ID. | Used only when enabled/configured. Airis does not store the full raw Google response. |
| Umami Cloud | Privacy-focused website analytics and conversion events. | Website page/event analytics. Airis does not use this for caller/job records. | Umami describes its tracking as cookieless and privacy-focused. |
Changes
Airis may update subprocessors as the product changes. Material changes for customer caller/job data will be reflected on this page or notified to affected customers where practical. Questions or objections can be sent to login@airis.ie.